Title: Hotel Pullman ZamZam Makkah Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=178043&destination=Makkah%2C+Makkah+Province%2C+Saudi+Arabia&selected=4423727&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel Pullman ZamZam Makkah Travelers can enjoy international cuisine for breakfast or dinner in historic Makkah, where a sustainable luxury oasis awaits with a warm welcome. ## Photo gallery for Hotel Pullman ZamZam Makkah ![2 restaurants, breakfast, lunch, dinner served; international cuisine - Hotel Pullman ZamZam Makkah (Makkah)](https://images.trvl-media.com/lodging/5000000/4430000/4423800/4423727/1bc3a8f8.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Property video](https://mediaim.expedia.com/video/5CE9271FE4B2397E89B94FCEB9271216/3b7a1037-5bca-4569-9450-52490dcb1cf8-thumbnail.jpg?impolicy=resizecrop&rw=1280) ![View from property - Hotel Pullman ZamZam Makkah (Makkah)](https://images.trvl-media.com/lodging/5000000/4430000/4423800/4423727/80dbebae.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Massages - Hotel Pullman ZamZam Makkah (Makkah)](https://images.trvl-media.com/lodging/5000000/4430000/4423800/4423727/7abe979c.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Meeting facility - Hotel Pullman ZamZam Makkah (Makkah)](https://images.trvl-media.com/lodging/5000000/4430000/4423800/4423727/w2876h1365x4y0-7ce6b399.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Hotel Pullman ZamZam offers a genuine Makkah experience where sustainability meets luxury. Enjoy breakfast at two restaurants, browse the on-site mall, or relax with a book from the library. Free in-room WiFi and multilingual staff enhance cultural comfort. ## Reviews 7.2 Good ## Popular amenities - Spa - Free Wi-Fi - Restaurant - Air-conditioning - Gym £116 includes taxes & fees 28 Apr - 29 Apr ## Check prices for these days [Tonight ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-03&endDate=2026-04-04&selected=4423727&PinnedHotelID=4423727&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-03&endDate=2026-04-04&selected=4423727&PinnedHotelID=4423727&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-04&endDate=2026-04-05&selected=4423727&PinnedHotelID=4423727&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-04&endDate=2026-04-05&selected=4423727&PinnedHotelID=4423727&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-03&endDate=2026-04-05&selected=4423727&PinnedHotelID=4423727&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-03&endDate=2026-04-05&selected=4423727&PinnedHotelID=4423727&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-10&endDate=2026-04-12&selected=4423727&PinnedHotelID=4423727&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-10&endDate=2026-04-12&selected=4423727&PinnedHotelID=4423727&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options All rooms 2 beds 3+ beds 1 bed Showing 19 of 19 rooms ### View all photos for Classic Room, 2 Single Size Beds, City View ![Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar](https://images.trvl-media.com/lodging/5000000/4430000/4423800/4423727/13582a00.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Room, 2 Single Size Beds, City View 7.8 Good 35 reviews - City view - 398 sq ft - Sleeps 5 - 2 Single Beds ### View all photos for Classic Room, 2 Single Size Beds, Haram View ![Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar](https://images.trvl-media.com/lodging/5000000/4430000/4423800/4423727/13582a00.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Room, 2 Single Size Beds, Haram View - 398 sq ft - Sleeps 5 - 2 Single Beds ### View all photos for Classic Room, 4 Single Size Beds, City View ![Classic Room, 4 Single Size Beds, City View | Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar](https://images.trvl-media.com/lodging/5000000/4430000/4423800/4423727/e427caf6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Room, 4 Single Size Beds, City View 7.0 Good 8 reviews - City view - 398 sq ft - Sleeps 4 - 4 Single Beds ### View all photos for Classic Junior Suite, 2 Single Size Beds, City View ![Classic Junior Suite, 2 Single Size Beds, City View | Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar](https://images.trvl-media.com/lodging/5000000/4430000/4423800/4423727/ed18bf6c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Junior Suite, 2 Single Size Beds, City View - City view - 484 sq ft - Sleeps 6 - 2 Single Beds ### View all photos for Deluxe Room, 2 Single Beds, City View (Accessible) ![Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar](https://images.trvl-media.com/lodging/5000000/4430000/4423800/4423727/5319098a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 2 Single Beds, City View (Accessible) 10.0 Exceptional 1 review - City view - 398 sq ft - Sleeps 5 - 2 Single Beds ### View all photos for Classic Room, 2 Single Size Beds, Haram Courtyard View ![Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar](https://images.trvl-media.com/lodging/5000000/4430000/4423800/4423727/13582a00.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Room, 2 Single Size Beds, Haram Courtyard View 7.4 Good 9 reviews - 1 bedroom - Sleeps 5 - 2 Single Beds ### View all photos for Classic Room, 3 Single Size Beds, City View ![Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar](https://images.trvl-media.com/lodging/5000000/4430000/4423800/4423727/1023c487.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Room, 3 Single Size Beds, City View - City view - 1 bedroom - Sleeps 4 - 3 Single Beds ### View all photos for Classic Room, 3 Single Size Beds, Haram View ![Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar](https://images.trvl-media.com/lodging/5000000/4430000/4423800/4423727/1023c487.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Room, 3 Single Size Beds, Haram View - 1 bedroom - Sleeps 4 - 3 Single Beds ### View all photos for Deluxe Executive Suite, 1 King Size Bed, 2 Single Size Beds, Partial Kaaba View ![Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar](https://images.trvl-media.com/lodging/5000000/4430000/4423800/4423727/0196f91c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Executive Suite, 1 King Size Bed, 2 Single Size Beds, Partial Kaaba View 10.0 Exceptional 1 review - 1 bedroom - Sleeps 7 - 1 King Bed ### View all photos for Deluxe Junior Suite, 2 Single Size Beds, City View ![Deluxe Junior Suite, 2 Single Size Beds, City View | Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar](https://images.trvl-media.com/lodging/5000000/4430000/4423800/4423727/3cc463e9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Junior Suite, 2 Single Size Beds, City View - City view - 1 bedroom - Sleeps 6 - 2 Single Beds ### View all photos for Presidential Suite, 1 King Bed with Sofa bed, City View (Deluxe) ![Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar](https://images.trvl-media.com/lodging/5000000/4430000/4423800/4423727/0674dc74.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Presidential Suite, 1 King Bed with Sofa bed, City View (Deluxe) - City view - Sleeps 7 - 1 King Bed and 1 Double Sofa Bed ### View all photos for Deluxe Presidential Suite, 1 Double Size Bed, 2 Single Size Beds, Haram Courtyard View ![Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar](https://images.trvl-media.com/lodging/5000000/4430000/4423800/4423727/0674dc74.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Presidential Suite, 1 Double Size Bed, 2 Single Size Beds, Haram Courtyard View - 1 bedroom - Sleeps 7 - 1 King Bed and 1 Double Sofa Bed ### View all photos for Deluxe Presidential Suite, 1 Double Size Bed, 2 Single Size Beds, Haram View ![Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar](https://images.trvl-media.com/lodging/5000000/4430000/4423800/4423727/0674dc74.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Presidential Suite, 1 Double Size Bed, 2 Single Size Beds, Haram View - 1 bedroom - Sleeps 7 - 1 King Bed and 1 Double Sofa Bed ### View all photos for Deluxe Presidential Suite, 1 Double Size Bed, 2 Single Size Beds, Partial Kaaba View ![Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar](https://images.trvl-media.com/lodging/5000000/4430000/4423800/4423727/0674dc74.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Presidential Suite, 1 Double Size Bed, 2 Single Size Beds, Partial Kaaba View - City view - 1 bedroom - Sleeps 7 - 1 King Bed and 1 Double Sofa Bed ### View all photos for Deluxe Room, 2 Single Size Beds, City View ![Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar](https://images.trvl-media.com/lodging/5000000/4430000/4423800/4423727/5319098a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 2 Single Size Beds, City View - City view - 1 bedroom - Sleeps 5 - 2 Single Beds ### View all photos for Deluxe Room, 2 Single Size Beds, Haram Courtyard View ![Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar](https://images.trvl-media.com/lodging/5000000/4430000/4423800/4423727/5319098a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 2 Single Size Beds, Haram Courtyard View - 1 bedroom - Sleeps 5 - 2 Single Beds ### View all photos for Deluxe Room, 2 Single Size Beds, Partial Kaaba View ![Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar](https://images.trvl-media.com/lodging/5000000/4430000/4423800/4423727/5319098a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 2 Single Size Beds, Partial Kaaba View - 1 bedroom - Sleeps 5 - 2 Single Beds ### View all photos for Deluxe Room 2 Single beds ( Haram View ) ![Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar](https://images.trvl-media.com/lodging/5000000/4430000/4423800/4423727/5319098a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room 2 Single beds ( Haram View ) 10.0 Exceptional 1 review - 1 bedroom - Sleeps 5 - 2 Single Beds ### View all photos for Classic Suite, Multiple Beds, Courtyard View ![Classic Suite, Multiple Beds, Courtyard View | Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar](https://images.trvl-media.com/lodging/5000000/4430000/4423800/4423727/226fadae.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Suite, Multiple Beds, Courtyard View - Sleeps 7 - 1 Double Bed and 2 Single Beds ## You may also like Ad ![Superior Suite Kaaba View | Down duvets, Select Comfort beds, minibar, in-room safe](https://images.trvl-media.com/lodging/90000000/89780000/89778500/89778443/f97689ef.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Address Jabal Omar Makkah Makkah City Center - Spa - Free Wi-Fi - Restaurant - Air-conditioning 8.8 Excellent 375 reviews £126 includes taxes & fees 18 Apr - 19 Apr [](https://www.expedia.co.uk/Mecca-Hotels-Address-Jabal-Omar-Makkah.h89778443.Hotel-Information?chkin=2026-4-18&chkout=2026-4-19&rm1=a2®ionId=178043&destination=Makkah&destType=MARKET&latLong=21.415968,39.814848&searchId=a4ba1323-5ed6-4d5d-ad69-b06e3a6d7411&top_cur=GBP) Ad ![55-inch Smart TV with satellite channels, TV](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/17000000/16250000/16249700/16249642/6110dafc_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Swissôtel Al Maqam Makkah Makkah City Center - Free Wi-Fi - Restaurant - 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Spa - Free Wi-Fi - Restaurant - Air-conditioning 8.8 Excellent 845 reviews £122 includes taxes & fees 19 Apr - 20 Apr [](https://www.expedia.co.uk/Mecca-Hotels-Jabal-Omar-Hyatt-Regency-Makkah.h10487328.Hotel-Information?chkin=2026-4-19&chkout=2026-4-20&rm1=a2®ionId=178043&destination=Makkah&destType=MARKET&latLong=21.415968,39.814848&searchId=a4ba1323-5ed6-4d5d-ad69-b06e3a6d7411&top_cur=GBP) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FMecca-Hotels-Hotel-Pullman-ZamZam-Makkah.h4423727.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FMecca-Hotels-Hotel-Pullman-ZamZam-Makkah.h4423727.Hotel-Information) ## About the area Located in Makkah City Center neighbourhood, Hotel Pullman ZamZam Makkah is connected to a shopping centre. Notable landmarks in the area include Great Mosque of Makkah and Kaaba. Al-Hukair Time and Woosh Entertainment Center Mecca are also worth visiting. [Visit our Makkah travel guide](https://www.expedia.co.uk/Makkah.dx178043) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C21.41888%2C39.82447&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=qbh8qDIFTmN1E28UQzUZHdr7F8M=) Abraj Al-bait., Central Area Ajyad, Makkah, 21955 ### What's nearby - ![evening in holly city of makkah](https://images.trvl-media.com/place/6118146/a0d85031-4fbe-4ef3-99ff-c49e0b1f6c43.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Great Mosque of Makkah 2 min walk \- 0.1 miles - ![Rich versus Poor. The World's 3rd tallest building, Makkah Clock Tower of the Abraj Al-Bait towers is seen through the street of an old abandoned neighborhood atop a mountain, in Makkah, Saudi Arabia.](https://images.trvl-media.com/place/6118158/130dcbd1-c38c-4209-9ec5-78de66a4d9ad.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) The Clock Towers 2 min walk \- 0.1 miles - ![Muslim Pilgrims at The Kaaba in The Haram Mosque of Mecca, Saudi Arabia, during Hajj.](https://images.trvl-media.com/place/6118144/ff718707-bc56-4dbd-9adf-75b5ee7186bf.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Kaaba 6 min walk \- 0.3 miles - King Fahad Gate 3 min walk \- 0.2 miles - Souk Al-Khalil 7 min walk \- 0.4 miles ### Getting around - Makkah Station 10 min drive - Jeddah (JED-King Abdulaziz Intl.) 72 min drive ### Restaurants - Brew92 4 min walk - Swiss Express 1 min walk - Almsharf Lounge 1 min walk - Mado مادو 4 min walk - Al Tazaj | الطازج 1 min walk ## About this property ### Hotel Pullman ZamZam Makkah Luxury hotel near Great Mosque of Makkah The Clock Towers and Kaaba are located near Hotel Pullman ZamZam Makkah, which provides a shopping centre on-site, a coffee shop/cafe and a library. Treat yourself to a massage at Enaya, the on-site spa. At the two on-site restaurants, enjoy breakfast, lunch, dinner, light fare and international cuisine. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a gym. You'll also enjoy the following perks during your stay: - Limo/town car service, buffet breakfast (surcharge) and valet parking (surcharge) - A lift, luggage storage and free newspapers - Concierge services, a 24-hour front desk and meeting rooms - Guest reviews give top marks for the breakfast and location Room features All 1315 rooms include comforts, such as 24-hour room service and premium bedding, in addition to perks, such as air conditioning and separate sitting areas. Extra conveniences in all rooms include: - Recycling, LED light bulbs and eco-friendly cleaning products - Bathrooms with eco-friendly toiletries and baths or showers - 32-inch flat-screen TVs with premium channels - Wardrobes/cupboards, separate sitting areas and separate dining areas ## Similar properties ![55-inch Smart TV with satellite channels, TV](https://images.trvl-media.com/lodging/17000000/16250000/16249700/16249642/c838a831.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Swissôtel Al Maqam Makkah Makkah City Center - Free Wi-Fi - Restaurant - Air-conditioning - Breakfast available 8.6 Excellent 1,005 reviews £133 includes taxes & fees 19 Apr - 20 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-19&endDate=2026-04-20&selected=16249642&PinnedHotelID=16249642&HadPinnedHotel=true®ionId=-1&adults=2) ![Hypo-allergenic bedding, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/6000000/5300000/5293800/5293767/1e3cce32.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Swissôtel Makkah Makkah City Center - 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Gym - Library - Shopping centre ### Family friendly - Dining table - In-room cot - Laundry facilities - Rollaway/extra bed (surcharge) - Separate in-room dining area - Snack bar/deli ### Conveniences - 24-hour front desk - ATM - Free newspapers in lobby - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Change of bedsheets (on request) - Change of towels on request - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Tour and ticket assistance ### Business services - 1,076 square feet of conference space - Computer station - Meeting rooms ### Full-service spa - Massage - Spa open select days ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Lift - Wheelchair accessible (may have limitations) ### More - 1 building - 33 floors - Annual offsets purchased for at least 10% of carbon footprint - Art Deco architecture - At least 10% of profits reinvested in community and sustainability - At least 80% lighting from LEDs - Biodegradable coffee stirrers available - Biodegradable drinking straws available - Built in 2005 - Comprehensive food waste policy - Comprehensive recycling policy - Designated smoking areas - Double-glazed windows - Humane treatment of captive wild animals - Local artist showcase - Local culture and ecosystem education - Locally-owned and organised tours and activities - No plastic coffee stirrers - No plastic drinking straws - No plastic soft drink bottles - No plastic water bottles - Reusable cups - Reusable tableware - Vegan dining options - Vegetarian breakfast available - Vegetarian dining options ## Room amenities ### Bedroom - Blackout drapes - Egyptian cotton sheets - Free cot - Hypo-allergenic bedding - Rollaway/extra bed (surcharge) - Select Comfort mattress ### Bathroom - Bathtub or shower - Dressing gowns - Free toiletries - Hair dryer - Private bathroom - Towels provided ### Entertainment - 32-inch flat-screen TV with premium satellite channels ### Food and drink - 24-hour room service - Dining table - Minibar - Separate dining area ### More - Air conditioning (climate-controlled) - Bulk dispensers for toiletries - Cleaning products are eco-friendly - Connecting rooms available - Desk - Eco-friendly toiletries - Energy-saving switches in guestrooms - Iron/ironing board on request - LED lighting - Mobile key entry - Recycling - Safe - Separate sitting area - Water-efficient showers ## Policies ### Check-in Check-in start time: 2:00 PM; check-in end time: 9:00 AM Early check-in subject to availability Early check-in fee: SAR 400 Contactless check-in and check-out are available Minimum check-in age - 18 ### Check-out Check-out before noon Contactless check-out Late check-out subject to availability Late check-out fee: SAR 400 ### Special check-in instructions Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome Children up to the age of 6 years can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are available for SAR 400.0 per night. Free cots are available on request at the property ### Payment types at the property ## Important information ### Optional extras - Fee for buffet breakfast: from approximately SAR 90 per person - Valet parking fee: SAR 287.50 per day - Early check-in fee: SAR 400 (subject to availability) - Late check-out fee: SAR 400 (subject to availability) - Rollaway bed fee: SAR 400.0 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts major credit cards and cash Cashless transactions are available This property uses a grey water recycling system Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property Property Registration Number 10001442 If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Only Muslims are allowed to enter the holy cities of Mecca and Medina Local laws may restrict unmarried guests from sharing rooms; guests are responsible for providing proof of marriage, if requested by the property Couples wishing to share a room must provide proof of marriage Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation Alcohol is not served or permitted at this property ### National rating This property has received its official star rating from Saudi Ministry of Tourism. ### Property is also known as Hotel Pullman ZamZam Makkah Hotel Pullman ZamZam Makkah Mecca Pullman Makkah Hotel Pullman ZamZam Hotel Pullman ZamZam Makkah Pullman ZamZam Makkah Mecca ZamZam Makkah Hotel ZamZam Pullman ZamZam Pullman Hotel ZamZam Pullman Makkah Hotel Pullman Zamzam Makkah Makkah Hotel Pullman ZamZam Makkah Hotel Hotel Pullman ZamZam Makkah Makkah Hotel Pullman ZamZam Makkah Hotel Makkah ## Frequently asked questions ### Is Hotel Pullman ZamZam Makkah pet-friendly? ### How much does it cost to stay at Hotel Pullman ZamZam Makkah? ### How much is parking at Hotel Pullman ZamZam Makkah? ### What time is check-in at Hotel Pullman ZamZam Makkah? ### What time is check-out at Hotel Pullman ZamZam Makkah? ### Where is Hotel Pullman ZamZam Makkah located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Hotel Pullman ZamZam Makkah Reviews 7.2 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 7.2 Cleanliness ### 7.0 Amenities ### 7.4 Staff & service ### 6.8 Property conditions & facilities 10 - Excellent 381 8 - Good 190 6 - Okay 167 4 - Poor 99 2 - Terrible 164 ## Reviews Verified ### 10/10 Excellent #### Kazi 28 Feb 2026 Liked: Cleanliness, amenities, property conditions & facilities Friendly staff clean ##### Kazi Stayed 2 nights in Feb 2026 Verified ### 10/10 Excellent #### Hana 13 Jan 2026 Liked: Cleanliness, amenities, property conditions & facilities Rooms was excellent and staff was good ##### Hana Stayed 7 nights in Jan 2026 Verified ### 10/10 Excellent #### Shazia 25 Nov 2025 Liked: Cleanliness, staff & service, amenities Excellent location , big & clean room, ,helpful, friendly staff. ##### Shazia Stayed 2 nights in Nov 2025 Verified ### 10/10 Excellent #### Fatima 25 Mar 2026 Liked: Cleanliness, staff & service, amenities, property conditions & facilities My stay at Pullman Zamzam Makkah was truly exceptional. From the moment I arrived, I felt warmly welcomed and genuinely cared for. I would like to sincerely thank all the staff for their outstanding service, kindness, and professionalism throughout my stay. The reception team was especially friendly, attentive, and always ready to assist with a smile. The food was absolutely delicious, with a wonderful focus on Arabian cuisine that I truly loved. There was a great variety offered each day, making every meal enjoyable and satisfying. The hotel’s location at the Clock Tower made the experience even more special, with its convenience and close proximity to the Haram adding so much ease and comfort to my journey. Every detail of my stay was memorable, and I truly enjoyed each and every moment. Alhamdulillah for such a beautiful experience. I would highly recommend this hotel to anyone visiting Makkah 🤍✨ ![](https://a.travel-assets.com/ugc/hotel-reviews/07e4714e-8156-47d5-ab21-5a5b3410e8da-1774477581302.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/cca3b1d4-bffa-4163-99f2-8c54d6dd51bc-1774477581137.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/a61ac9c1-45cb-40e7-9dad-4a6ddce255bc-1774477582007.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Fatima Stayed 3 nights in Mar 2026 Verified ### 10/10 Excellent #### Arshad 4 Jan 2026 Liked: Cleanliness, amenities, property conditions & facilities Staff and clean room ##### Arshad Stayed 4 nights in Dec 2025 Verified ### 8/10 Good #### Maqdoom 19 Nov 2025 Liked: Cleanliness, staff & service, amenities Room was clean, check-in staff was slow, staff was helpful, had nice amenities, breakfast was basic ##### Maqdoom Stayed 3 nights in Nov 2025 Verified ### 10/10 Excellent #### Aisha 17 Sept 2025 Great checkin and great hotel ##### Aisha Stayed 7 nights in Feb 2025 Verified ### 4/10 Poor #### Mirza 9 Jan 2026 Cleaning staff was good. But initially room was not prepare for 4 person. They accommodate 4 person in 2 person room ##### Mirza Stayed 4 nights in Jan 2026 Verified ### 6/10 Okay #### Kamal 16 Mar 2026 Disliked: Cleanliness, amenities In my personal view the only good thing about this hotel is the location, this hotel is clearly dated and has not been fully upgraded over time. check-in could have been better, as I have now found out the hotel has charged me twice and currently having to dispute to get a refund. the hotel washrooms are not well maintained and during my stay the main ones in the lobby were out of action. it is a challenge to get in and out the hotel to Al Haram due to the numbers of people in the shopping centre also using the hotel. in my view the quality of the hotel, the service and stay was a 3 star experience to me, I did not feel anything special or staff going above and beyond to provided satisfaction to its guests. ##### Kamal Stayed 2 nights in Mar 2026 Verified ### 10/10 Excellent #### abdelali 5 Dec 2025 Liked: Cleanliness, amenities Room is clean staff is nice and friendly shops is nearby only one we didn’t like breakfast need to be updating ##### abdelali Stayed 3 nights in Nov 2025 Verified ### 10/10 Excellent #### Alibashir 25 Oct 2025 Liked: Cleanliness, staff & service, property conditions & facilities It’s most convenient, clean and with highly professional team of staffs. ##### Alibashir Stayed 1 night in Oct 2025 Verified ### 8/10 Good #### Nimer 26 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities Great view and distance fro al Haram. Elevator are very crowded and you need to wait long time to get one as the hotel is part of crowded complex with 8 other hotels and shopping mall ##### Nimer Stayed 2 nights in Dec 2025 Verified ### 8/10 Good #### Asad 2 Nov 2025 Liked: Cleanliness, staff & service Disliked: Amenities Spacious room and clean ##### Asad Stayed 3 nights in Oct 2025 Verified ### 8/10 Good #### Ibrahim 22 Oct 2025 Liked: Cleanliness, staff & service, property conditions & facilities Disliked: Amenities Massive room with beautiful view. But not many amenities in the room or the bathroom. Breakfast was amazing ##### Ibrahim Stayed 2 nights in Oct 2025 Verified ### 6/10 Okay #### Waqar 20 Dec 2025 Liked: Cleanliness, property conditions & facilities Disliked: Staff & service Most of the staff was very accommodating however one room service ##### Waqar Stayed 3 nights in Dec 2025 Verified ### 10/10 Excellent #### Mohammad 9 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent place and extremely near to Haram Pak. ##### Mohammad Stayed 8 nights in Mar 2025 Verified ### 10/10 Excellent #### Md 18 Apr 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities It’s good hotel for family ##### Md Stayed 6 nights in Apr 2025 Verified ### 8/10 Good #### Dalia 7 Sept 2025 Liked: Cleanliness, staff & service, property conditions & facilities Front Office Staff and Housekeeping staff are amazing ##### Dalia Stayed 2 nights in Sep 2025 Verified ### 4/10 Poor #### Muhammad 13 Dec 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities High priced over crowded mall. Very poor quality room with terrible bathroom, noisy AC. Poor housekeeping service. As a whole should be rated 3 star maximum. Definitely over priced. Just the location is good for Haram goer. ##### Muhammad Stayed 4 nights in Dec 2025 Verified ### 6/10 Okay #### xuhaib 3 Jan 2026 Disliked: Amenities Check in was late at 3:pm due to room was not ready. Room 2921 condition was ordinary as same as 2 star hotel. Amenities was missing, upon request and called 3 times they provided. The person who provide these amenities was disturbed in his life and give angry looks to customers. The charges of stay is not match with service they provided Breakfast was good. . ##### xuhaib Stayed 1 night in Jan 2026 Verified ### 10/10 Excellent #### Shamso 26 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Abdullahrahman made the check-in process easy. ##### Shamso Stayed 2 nights in Aug 2025 Verified ### 6/10 Okay #### Syed 2 Nov 2025 Liked: Cleanliness We booked 2 rooms for 3 nights with 3 twin beds in each room City View. The rooms and bathrooms need a real upgrade. For the half price, their Madina one has the upgraded and very spacious and nicely decorated rooms. If it was not for the location that you get access to haram right from your hotel, there is no fancy thing about it for the price they charge. ##### Syed Stayed 3 nights in Oct 2025 Verified ### 8/10 Good #### Ahmad 18 Mar 2025 Liked: Cleanliness, staff & service, property conditions & facilities Great location ##### Ahmad Stayed 2 nights in Mar 2025 Verified ### 10/10 Excellent #### Aysha 20 Dec 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The hotel is very nice and comfortable with great staff. Love always staying here. ##### Aysha Stayed 1 night in Dec 2024 Verified ### 10/10 Excellent #### Mohammed 11 Apr 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Friendly staff, very close to the Haram ##### Mohammed Stayed 3 nights in Apr 2025 ### Expedia's Latest Trends ### Hotels > - [Nawazi Towers Hotel](https://www.expedia.co.uk/Makkah-Hotels-Nawazi-Towers-Hotel.h107749355.Hotel-Information) > - [Merya Hotel](https://www.expedia.co.uk/Jeddah-Hotels-Merya-Hotel.h96402546.Hotel-Information) > - [Saja Hotels Makkah](https://www.expedia.co.uk/Makkah-Hotels-Saja-Hotels-Makkah.h103372130.Hotel-Information) > - [Hotels in Aylesbury](https://www.expedia.co.uk/Aylesbury-Hotels.d4557.Travel-Guide-Hotels) > - [Royal Al Mashaer Hotel](https://www.expedia.co.uk/Mecca-Hotels-Royal-Al-Mashaer-Hotel.h9494380.Hotel-Information) > - [voco Makkah by IHG](https://www.expedia.co.uk/Mecca-Hotels-Voco-Makkah.h42434613.Hotel-Information) > - [Saif Al Majd Hotel](https://www.expedia.co.uk/Mecca-Hotels-Saif-Al-Majd-Hotel.h100525894.Hotel-Information) > - [Makkah Al Aziziah](https://www.expedia.co.uk/Mecca-Hotels-Holiday-Inn-Makkah-Al-Aziziah.h11601336.Hotel-Information) > - [Radwan Al Diyafah Hotel ](https://www.expedia.co.uk/Mecca-Hotels-Radwan-Al-Diyafah-Hotel.h102658543.Hotel-Information) > - [Joudyan Jeddah Red Sea Mall](https://www.expedia.co.uk/Jeddah-Hotels-Joudyan-Jeddah-Red-Sea-Mall.h93663699.Hotel-Information) > - [Seafront Luxury Suites Jeddah Corniche](https://www.expedia.co.uk/Jeddah-Hotels-Al-Tawheed-Jeddah-Corniche-Hotel.h95442377.Hotel-Information) > - [Elaf Bakkah Hotel](https://www.expedia.co.uk/Mecca-Hotels-Elaf-Bakkah-Hotel.h7081480.Hotel-Information) > - [TIME Ruba Hotel & Suites](https://www.expedia.co.uk/Mecca-Hotels-TIME-Ruba-Hotel-And-Suites.h100871947.Hotel-Information) > - [M Hotel Al Dana Makkah by Millennium](https://www.expedia.co.uk/Mecca-Hotels-Al-Dana-Diamond-Makkah.h34816112.Hotel-Information) > - [Hotels near Scafell Pike](https://www.expedia.co.uk/Scafell-Pike-Hotels.0-l6088035-0.Travel-Guide-Filter-Hotels) > - [Midan Hotel](https://www.expedia.co.uk/Mecca-Hotels-Midan-Hotel.h87791400.Hotel-Information) > - [SHIRVAN Hotel City Yard Jeddah ](https://www.expedia.co.uk/Jeddah-Hotels-SHIRVAN-Hotel-City-Yard-Jeddah.h70313053.Hotel-Information) > - [Carawan Hotel Jeddah](https://www.expedia.co.uk/Jeddah-Hotels-CROWN-BOUTIQUE-HOTEL-JEDDAH.h39131140.Hotel-Information) > - [Hotels in Bristol](https://www.expedia.co.uk/Bristol-Hotels.d688.Travel-Guide-Hotels) > - [Makarem Al Bait Hotel](https://www.expedia.co.uk/Mecca-Hotels-Makarem-Al-Bait-Hotel.h4969021.Hotel-Information) > - [Alayam Elite Hotel](https://www.expedia.co.uk/Makkah-Hotels-Alayam-Elite-Hotel.h109017569.Hotel-Information) > - [Elaf Qinwan Hotel ](https://www.expedia.co.uk/Makkah-Hotels-Elaf-Qinwan-Hotel.h110156299.Hotel-Information) > - [Snood Al Houda Hotel](https://www.expedia.co.uk/Makkah-Hotels-Snood-Al-Houda-Hotel.h106741899.Hotel-Information) ### Flights ### Activities ### Packages > - [Newquay Holidays](https://www.expedia.co.uk/Newquay.d2596.Holidays-City-Breaks) > - [Yucatan Peninsula Holidays](https://www.expedia.co.uk/Yucatan-Peninsula.d6209122.Holidays-City-Breaks) > - [Agios Nikolaos Holidays](https://www.expedia.co.uk/Agios-Nikolaos.d5193.Holidays-City-Breaks) ---